U-BSS achieved 90.7% accuracy in Uzbek language recognition using AI
Author - Mansur Ismagulov
The Tech AI
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U-BSS offers a comprehensive solution for automating customer service in Uzbek. The model was trained on datasets ranging from 2 to 10 hours in length with accurate transcription. Recognition accuracy increased from 46% in the first version to over 90.7% in the new version.
U-BSS holds a prominent position among companies developing AI-based conversational solutions in terms of Uzbek language recognition and offers one of the leading comprehensive solutions for automating customer service.
This high result was achieved by leveraging a unified technology stack and innovative tools that enable effective training of a virtual assistant with a small amount of data. For instance, datasets ranging from 2 to 10 hours in length, in the form of audio files with precise transcription of each, were used to train the robot. This allowed for rapid and high-quality training of the model to understand the Uzbek language. While the accuracy of the first version of the model was only 46%, the recognition quality in the new version doubled, reaching over 90.7%.
Source: spot.uz
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