A terminal for self-service document processing has been installed in Kazakhstan

Residents of Kokshetau will be able to process documents using the new "Documentation Terminal" at the COn. The project has already been launched and is currently operating in normal mode.

The project allows citizens to independently process passports and identity cards through self-service terminals, reducing waiting times and simplifying the document processing process. The terminals are already installed in all COns in Astana and two COns in Almaty, and are now available to residents of Kokshetau, making the document processing process even more accessible and convenient.

The terminals are equipped with a facial recognition system, which increases the security of the procedure and eliminates the possibility of illegal document acquisition. Citizens can choose the most suitable photo, pay the state fee on the spot, and submit an application for document production in just five minutes.

Since the launch of the project, more than 38,000 state services have been provided through the documentation terminals, and the number of citizen inquiries through the terminals accounts for more than 30% of the total number of inquiries at the COns in Astana and Almaty.

Source: gov.kz