U-BSS has developed a voice spoofing protection system

U-BSS has introduced a biometric identification system capable of recognizing fake and synthesized voices. The solution is aimed at combating spoofing attacks, where fraudsters use audio recordings or modified voice models to gain unauthorized access.

The "Anti-Spoofing" system has already undergone testing and is available for implementation. It analyzes the audio stream, detects signs of artificial voice processing, and alerts contact center employees about potential deception attempts. The system also features a "challenge-response" mechanism that generates random queries requiring dynamic responses. This reduces the likelihood of successfully using pre-prepared recordings.

Biometric identification, in addition to enhancing security, simplifies customer interaction with services. For example, when contacting a bank to block a card, the system allows for customer identification without the need for code words and additional verifications.