Harvard Business School published a case study on Kaspi.kz

The Harvard Business School has published its second case study dedicated to the leading Kazakhstani technology company, Kaspi.kz.

The Harvard Business School is known for its teaching method that relies not on textbooks but on real-world cases of companies and actual managerial decisions. A classic Harvard case is a 20-25 page narrative about a managerial challenge facing a company. Harvard cases are taught not only at Harvard but also at other leading universities around the world.

Mikhail Lomtatidze, CEO and co-founder of Kaspi.kz

This is already the second Harvard case about Kaspi.kz, which is in itself a unique achievement for any company. The first case about Kaspi.kz was written in 2019, and students have been studying it for four years. The new case is titled “Kaspi.kz: Building Trust Through Innovation.” It focuses on the unique corporate culture at Kaspi.kz and our obsession with service quality, which helps us earn the trust of our valued customers. It is especially pleasing and important to us that even more students and professors around the world will now learn about Kazakhstan and the rapid development of innovations in our country.

Mikhail Lomtatidze received his Master of Business Administration degree from the Harvard Business School in 2002. In 2019, Mikhail Lomtatidze joined the Advisory Council of the Harvard Business School for the Central Asia, Turkey, Middle East, and North Africa region. The Advisory Council consists of the best graduates of the Harvard Business School.

Source: @kaspi.kz