Uzbekistan presented digital transformation at the UN Public Service Forum 2025

Uzbekistan has emerged on the international stage as the host country of the UN Public Service Forum 2025, one of the world's leading platforms for effective, inclusive, and technology-driven public governance.

The Forum, held under the theme: "Five Years to 2030: Accelerating Public Service Delivery for a Sustainable Future," brought together over 1,000 leaders from around the world to discuss the role of innovation and digital solutions in transforming the public service system. The Forum took place from June 23 to 25 in Samarkand, uniting approximately 1,000 participants from Europe, Asia, Africa, and Latin America — ministers, senior public officials, representatives of international organizations, academia, civil society, the private sector, and digital innovators.

Uzbekistan showcased impressive progress in digital transformation — a national priority that has fundamentally changed the approach to delivering public services and interaction between the state and citizens. In 2024, the country entered the group of nations with a "very high" e-government development index and rose by 37 positions in the UN GovTech Maturity Index, entering the highest category "A".

Key topics of the Forum included innovation in public governance systems, the growing role of digital technologies and artificial intelligence in enhancing efficiency, transparency, and accountability, adoption of best practices to expand access to inclusive public services, including for vulnerable and remote populations, and accelerating reforms through innovation labs and cross-sectoral collaboration. "Digitalization is not just about implementing new technologies. It is a new format of relations between the state and citizens, based on trust, transparency, and mutual understanding.

Uzbekistan's achievements in building a modern digital ecosystem covering key areas such as public services, e-finance, FinTech, e-commerce, fiscal analytics, and other sectors — demonstrate digital maturity and readiness to share accumulated experience on the international stage.