Mandatory booking will be canceled in CNs

Starting August 23, residents of Kazakhstan can visit urban Citizen Service Centers (CSCs) without mandatory booking. Citizen reception with status verification through the Ashyq system remains in place. However, the option to book a queue electronically remains available and offers an advantage, as it allows access to an operator without long waits.

"Mandatory booking was the main requirement of sanitary doctors. This operating mode did not allow serving everyone, and booking dates often extended weeks ahead. Clients with safe and neutral statuses can now receive government services without mandatory prior queue booking," said Adil Kozhikhov, Chairman of the Board of "Government for Citizens."

Source