How to Master Professional Ethics: Useful Courses and Podcasts

Business etiquette refers to the established norms of behavior in the realm of professional relationships. Adhering to these rules facilitates effective networking with new partners, colleagues, and management. In our review, you will find useful resources to enhance your understanding of business etiquette.

Published 2 min read

Courses

Business Etiquette for the Modern Workplace by LinkedIn

Basics of business etiquette for the modern workplace. Learn how to introduce yourself properly, communicate effectively, increase productivity in remote work, handle business interactions, and resolve complex interpersonal situations.

Format: online
Cost: free

"Business Etiquette: From Words to Action" by Stepik

The course covers the cultural and linguistic aspects of business communication. It helps develop a sense of confidence when interacting with colleagues, partners, and management.

Format: online
Cost: free

"Business Etiquette" by "Buhkurs"

The training program introduces participants to universal rules of business and everyday ethics in the context of interaction with people and colleagues. The goal of the program is to achieve personal, professional, and team goals and successfully implement projects.

Format: online and offline
Cost: from 50,000 tenge — $105

"Developing a Professional Self through Effective Intercultural Communication" by NUS

In this course, you will learn how to communicate effectively to build relationships with colleagues in a culturally and linguistically diverse community and workplace. You will learn to apply intrapersonal and interpersonal, verbal and non-verbal communication strategies to present information.

Format: online
Cost: free

Podcasts

"How to Avoid Crisis and Misunderstanding in Communication with Employees"

Asel Kozhakova, CEO of the Kazakh company Red Point, and Ekaterina Agandzhanova, HR Director from Uzbekistan, shared their experience on how to effectively organize communication within a company. They explained how to properly structure communication within an organization and how to handle crisis situations.

"Secrets of Tough Negotiations" by Asel Mashanova

Asel Mashanova details her journey from personal assistant to business leader, shares the difficulties she faced along the way, pivotal moments in her life, and reveals the secret formula for successful negotiations that will help close deals of any complexity.

Rude or Cultural Difference? Mastering Global Business Etiquette

In this video, you will dive into the world of cultural perceptions of politeness and how it affects professional interactions around the globe. From the nuances of communication in high and low context cultures to differences in business etiquette norms across different countries.

How to Behave at Workplace

Practical advice on how to maintain professionalism in the workplace, adhere to office etiquette, and behave appropriately at work. You will improve workplace interactions by using these tips.