How is E-Salyq-Azamat structured?

Registration is carried out using an electronic digital signature (EDS) or a one-time SMS password. How to obtain an EDS is described in detail in the application, so this process will not be particularly difficult. However, logging in via an SMS password is, in our opinion, simpler if you are registered in the Mobile Citizens Database. In this case, you need to enter your IIN (Individual Identification Number), followed by the SMS code, which is automatically sent to the user's phone number. After registration, you can log in to the system using your IIN, a quick access code, or biometrics.

What is included?

The application includes an online calculator that allows citizens of Kazakhstan to automatically calculate the amount of transport tax, personal income tax (PIT), and penalties. The "Taxable Objects" tab contains information about the citizen's vehicles, real estate, and land plots. If an error is found or data changes, the user can submit an application for correction directly within the app. Using the application, citizens of Kazakhstan can check the status of a counterparty in advance when drafting civil law contracts by entering their RNN (Registration Number of the Taxpayer). If difficulties arise, users can refer to the "Frequently Asked Questions" section, where there is a high probability of finding an answer to their question. If the issue remains unresolved, they can call the number listed in the "Feedback" tab. Unfortunately, a chat with government agency representatives is not provided.

What payments can be made and how to top up the Tax Wallet?

First, in addition to the main taxes on property, land tax, and transport tax, the application offers the ability to pay taxes on entrepreneurial activities, customs duties, state fees and levies, administrative fines, payments for privatization, land sales, etc. Second, topping up the wallet balance takes no more than one minute. To do this, on the app's home page, you can link your card in the "Tax Wallet" section from which the specified amount will be deducted. The funds are credited instantly and are immediately available for use.

How to make an online payment and online booking?

To make an online payment, go to the "Tax Wallet" section. In the "Payments to the Budget" tab, citizens can see their upcoming tax liabilities. After clicking the "Pay" button, the application automatically generates a payment form. Next, the user will have the opportunity to pay the tax with one click using any of the available methods.

At the same time, you can book a queue for an offline visit. To do this, in the "Online Booking" section, you need to enter your IIN, select the region of appeal, choose the service the client is applying for, select the date and time, specify the email address where the booking number will be sent, and click the "Book" button.

What to do if there is an overpayment?

In case of an overpayment, the "Tax Wallet" section has an "Overpayment Management" tab, where two methods for handling the payment are available: refunding the funds to the taxpayer's account or offsetting them against other payments.

Conclusion

Thus, more than 568,000 citizens of Kazakhstan have become users of the application. 76,000 citizens topped up the Tax Wallet with a total amount of 92 million tenge. Throughout the entire period of the application's operation, more than 13,300 automatic offsets were made totaling 21.1 million tenge. The "Overpayment Management" service was used by more than 13,000 users for an amount of 522 million tenge. Thus, the application is aimed at simplifying the fulfillment of tax obligations for both legal and natural persons.