ElevenLabs launches 11ai — a voice AI assistant for digital document management

Voice Productivity in Action

11ai enables you to handle tasks, calendar, CRM, and communications using natural voice commands.

Example scenarios:
 — “Plan my day and add the most important tasks to Linear.”
 — “Use Perplexity to research information about the client meeting and summarize their recent funding.”
 — “Remind me of messages from Slack yesterday in the engineering channel.”

Unlike traditional voice assistants, 11ai understands sequences of actions and context across different applications. It can update your CRM, notify the team about an event, and synchronize your calendar without user intervention.

MCP Protocol and Ready-Made Integrations

11ai’s functionality is built on the Model Context Protocol (MCP) — a standardized API integration for voice assistants. The platform supports integration with services such as: Salesforce, HubSpot, Gmail, Zapier, Perplexity, Linear, Slack, HackerNews, and Google Calendar.

Every week, ElevenLabs plans to add new integrations, expanding the capabilities of the voice assistant.

Multimodality and Personalization

11ai supports voice and text interaction with low latency, along with several additional features:

— use of the RAG approach for accessing external knowledge bases and analytics
— automatic language detection for multilingual conversations
— choice from over 5000 ready-made voices or creation of a custom voice clone
— connection of internal MCP servers to expand the assistant’s functionality within corporate processes.

For companies, 11ai opens up opportunities:
— accelerate digital document processing through voice commands
— reduce time spent on routine operations with CRM, calendars, and notifications
— improve team communication efficiency
— flexibly manage access and security through the MCP permissions system.