The government's electronic fight against the pandemic

The 2020 coronavirus pandemic became a significant challenge for both citizens and the Government of Kazakhstan. The crisis affected not only healthcare but also the economy, employment, social sphere, and other aspects of life, where digital responses to modern threats were necessary.

In March 2020, Kazakhstan introduced strict restrictive measures for the first time, so it was necessary to support the population through monthly payments to people who lost their income during the pandemic. Applications were submitted through several channels: via the "Electronic Government" portal, the "42500.enbek.kz" portal, and also through a Telegram bot. Later, this function was entrusted to Kaspi, which helped distribute benefits. The amount of financial assistance allocated from the Social Fund was 476 billion tenge. A total of 4.6 million people received this assistance.

At the beginning of the year, the electronic tax wallet eSalyq was introduced, which automatically allocates payments to the budget and provides taxpayers with information about their current and upcoming obligations to the budget.

The Ministry of Healthcare is developing a unified digital healthcare space, including 90% of medical organizations and implementing electronic health passports with personal accounts for patients and doctors.

The Ministry of Education and Science of the Republic of Kazakhstan is developing a plan for the phased transition of textbooks to a digital format, which is an important tool for distance learning and will also improve the quality of textbooks.

The Center for Information Technologies in Healthcare, together with the Ministry of Healthcare of the Republic of Kazakhstan, developed the Ashyq application for analyzing and controlling the epidemiological situation and supporting businesses.

The Tech editorial team supports digital solutions aimed at simplifying people's lives during the pandemic and not worsening the epidemiological situation. The government responded quickly and took measures in response to the unstable situation both in the country and in external markets. The application of technological and digital measures will allow a gradual return to a normal way of life.